We only collect the necessary customer information required to conduct business and provide you with the best possible service. This may include your name, contact information, and purchase history. We assure you that we do not collect any unnecessary or sensitive data without your explicit consent.

Secure Transactions:

When you make purchases through our online store, we utilize secure payment processing systems to protect your financial data. Our website is secured with SSL certificates, ensuring that all data transmitted between your browser and our website is encrypted.

Website Security:

We regularly update and maintain our website's security features to protect against data breaches. We employ strong passwords, firewalls, and up-to-date software to ensure the integrity and security of your information.

Third-Party Services:

In some cases, we may engage reputable third-party services or software to assist in our business operations. Before partnering with any such service provider, we ensure they have robust privacy policies and comply with relevant data protection regulations.

Privacy Policy:

We have a comprehensive privacy policy that outlines our data collection, use, and protection practices. You can easily access this policy on our website or request a copy from our staff. We encourage you to review it to understand how we handle your personal information.

Employee Training:

Our team members undergo regular training to understand the importance of privacy and data protection. We emphasize the confidentiality of customer information and enforce strict protocols to ensure proper data handling.

Data Retention:

We only retain customer data for as long as necessary to fulfill our business purposes or comply with legal requirements. Once your information is no longer needed, we securely dispose of it to protect your privacy.

Legal Compliance:

We comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. We respect your rights as a customer and strive to meet the obligations outlined in these regulations.

Should you have any questions, concerns, or requests regarding your privacy or data protection, please don't hesitate to contact our dedicated privacy team at [email protected]

Thank you for choosing Knitting Bird Shop. We appreciate your trust in us, and we will continue to uphold the highest standards of privacy and data protection.

Sincerely,

Knitting Bird Shop Family