Shipping Policy:
At Knitting Bird Shop, we strive to provide a seamless and efficient shipping experience for our customers.
Please read our shipping policy below for important information regarding shipping methods, rates, delivery times, and more:
Order Processing:
Once your order is placed, our team will process it within 1-4 work days business days.
Orders received after cut-off time will be processed on the next business day.
Please note that processing times may be longer during peak seasons or promotional periods. We appreciate your patience.
Shipping Methods:
We offer various shipping methods to cater to different delivery needs:
Delivery Times: 1-4 Work Days
Express Shipping: 2-9 Word Days
Shipping Rates:
Shipping rates are determined based on the total weight, dimensions, and destination of your order.
The shipping cost will be calculated and displayed during the checkout process.
We may offer free shipping promotions for specific order values or promotional periods. Please refer to our website or promotional materials for more information.
Tracking and Notifications:
Once your order is shipped, you will receive a shipping confirmation email or notification containing tracking information.
You can use the provided tracking number to monitor the progress of your shipment.
Please note that tracking updates may take some time to appear, especially during the initial stages of shipping.
Delivery Time:
The delivery time depends on the shipping method selected and the destination of your order.
Estimated delivery times are provided by the shipping carrier and are not guaranteed.
Factors beyond our control, such as weather conditions or customs clearance, may impact the delivery time.
International Shipping:
We offer international shipping to select destinations. Please note that additional customs fees, duties, or taxes may apply upon arrival in your country. These fees are the responsibility of the customer.
International shipping times may vary based on the destination and customs clearance processes.
Address Accuracy:
Please ensure that your shipping address is accurate and complete before placing your order. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Order Tracking and Support:
If you have any questions or concerns regarding the shipping of your order, please contact our customer service team.
You may reach us by;
Phone: +90 530 206 82 10
Email: [email protected]
Our team will assist you in tracking your order or resolving any shipping-related issues.
We strive to work with reliable shipping carriers to ensure timely and secure delivery of your yarn and related products. However, please note that occasional delays or unforeseen circumstances beyond our control may occur.
If you have any further questions or require assistance with shipping-related inquiries, please do not hesitate to contact our customer service team. We are here to provide you with exceptional service.
Thank you for choosing Knitting Bird Shop. We appreciate your support!
Sincerely,
Knitting Bird Family